KYC (Know Your Customer) is a process of verifying the identity of our users to ensure a safe and secure platform. It helps us prevent fake profiles, scams, and misuse of the platform. KYC verification adds an extra layer of trust, particularly for users looking for serious relationships and matrimonial connections.

To complete your KYC verification, follow these steps:

• Go to your Account Setting and select KYC Details

• Upload ID :   Upload a clear photo of a government-issued ID (such as a passport, driver’s license, or national ID card).

• Photo Verifiy :   Submit a recent selfie or use the platform’s in-app photo verification process to match with your ID.

Your documents will be reviewed, and you will be notified once the verification is complete.

We accept the following types of documents for KYC verification:

• - Passport

• - Driver’s License

• - National ID Card

• - Voter’s ID

The KYC verification process typically takes 24-48 hours. You will receive a notification once your documents have been reviewed and your verification status has been updated. If there are any issues with the documents submitted, you may be asked to re-upload them.

Yes, your KYC information is encrypted and stored securely. We use industry-standard security measures to ensure that your personal data is protected and is only used for verification purposes. We do not share your KYC details with any third parties.

The selfie is required to ensure that the person submitting the KYC documents matches the person in the ID. This helps us prevent identity fraud and ensure a higher level of safety on the platform.

While basic features may be accessible without KYC verification, completing it is strongly recommended for accessing premium features and building trust with other users. KYC is mandatory for users who wish to use certain features like matrimony services, secure messaging, and profile boosts.

Yes, KYC verification is completely free of charge for all users. It is part of our commitment to providing a secure environment for meaningful connections.