logo

Payment Related Queries

  • We offer various membership plans to cater to different needs:

    • Silver :

      Includes Send message unto 10 profile | Send requests up to 10 profiles | Online support available explore.

    • Gold Plan:

      includes Send message unto 20 profile | Send requests up to 20 profiles | Online support available.

    • Platinum Plan:

      includes Send message unto 30 profile | Send requests up to 30 profiles | Online support available.

  • You can upgrade to a premium membership by clicking on the 'Upgrade' button in your profile or in header menu Follow the instructions to choose a plan and complete the payment process.

  • After upgrading, you can cancel your subscription within 24 hours. Beyond this period, cancellations will no longer be possible. For more information, feel free to contact us via online chat or email us at contact@hapmeet.com.

  • Yes, you can cancel your plan within 24 to 48 hours of purchase, provided you haven't used any premium features such as viewing contact numbers or sending messages.

  • To cancel your plan:

    • 1. Go to Account Settings > Plans
    • 2. Click on "Request Cancellation"
    • 3. Follow the on-screen steps or contact our support team if needed.

  • Refunds are only processed if the cancellation request is made within the eligible refund window and no premium features have been used. All refund requests are subject to verification.

  • No. Once premium features have been used (e.g., sending interests, viewing contact details), the plan becomes non-refundable.

  • Refunds (if approved) are processed within 7–10 business days to your original payment method.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team

  • +91 91048 14072

    ( Mon-Fri 9:00 AM to 6:00 PM)

  • contact@hapmeet.com

    (Respond within 24 hours)

  • Chat with us

    ( Mon-Fri 9:00 AM to 6:00 PM)