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Payment Related Queries

  • Yes, you can edit your profile information at any time by going to my profile. This includes updating your photos, bio, and preferences.

  • If you wish to delete your account, go to "Account Settings / Profile Settings" and select "Delete Account." Please note that this action is irreversible, and all your data will be permanently removed.

  • Unfortunately, once an account is deleted, it cannot be recovered. You will need to create a new account if you wish to use our services again.

  • Make sure to upload a clear profile picture, write a genuine bio, and share your interests and preferences. Being honest and engaging helps attract connections that align with your interests.

  • Look for consistent communication and mutual interest in conversations. Our platform also offers features like "Likes" and "Favorites," which can indicate someone's interest in your profile.

  • You can reach out to us through any of the following options:

    • Email: help@happpymilan.com

      Call: +91 91048 14072

      Live Chat: Click here to chat with us

  • Yes, you can hide your profile for a specific period. To do so, follow these steps:

    • 1. Go to your Account Settings.
    • 2. Click on Profile Settings.
    • 3. Select the duration for which you'd like to hide your profile.
    • 4. Click on Hide Profile.

    This will temporarily hide your profile as per your selected duration.

  • We prioritize your privacy and do not share your mobile number or address with any user without your permission. Additionally, you can secure your profile by following these steps:

    • 1. Log in to your account.
    • 2. Go to Account Settings.
    • 3. Navigate to the Privacy Settings section.
    • 4. Select Profile Privacy Options and adjust the settings to control your profile visibility.
    • 5. Save your changes.

    Your phone number and other sensitive information will now be hidden based on your selected privacy preferences.

  • Yes, you can update your email address. Follow these steps:

    • 1. Go to Account Settings.
    • 2. Navigate to Login Details.
    • 3. Click the Edit button and enter your current Email ID.
    • 4. Enter your new email ID.
    • 5. Verify the change by entering the OTP sent to your new email.

    Once completed, your email address will be successfully updated.

  • You can check if your profile is premium by following these steps:

    • 1. Log in to your account.
    • 2. Go to Account Settings and click on Plan Details to see your subscription status.
    • 3. Look for the Premium Badge. If your profile is premium, it may display a premium badge or label.
    • 4. Notification or Confirmation Email: You may have received a confirmation email or notification when you upgraded to premium.

    If you're still unsure, contact customer support for assistance.

  • Yes, you can verify your account by following these steps:

    • 1. Go to Account Settings: Access your account settings from your profile.
    • 2. Select KYC Details: Navigate to the KYC (Know Your Customer) section.
    • 3. Upload Your ID: Provide a clear photo of a government-issued ID, such as a passport, driver’s license, or national ID card.
    • 4. Photo Verification: Submit a recent selfie or use the in-app photo verification tool to match your photo with the ID provided.

    Your documents will be reviewed, and you’ll receive a notification once the verification process is complete.

  • Yes, you can update your login details. Here's how:

    • 1. Go to Account Settings.
    • 2. Select Login Details.
    • 3. Update your Email, Password, or Mobile Number as needed.

    Make sure to save your changes for them to take effect.

    • Dating profiles   are geared toward users seeking casual or serious relationships.
    • Long Term profiles   are for those looking for a lifelong partner. You can indicate your preference during the signup process or switch between them later in your profile settings.
    • Social Profiles   are designed for those seeking friends, groups, and events. This feature helps you expand your social connections and build meaningful relationships.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team

  • +91 91048 14072

    ( Mon-Fri 9:00 AM to 6:00 PM)

  • help@happpymilan.com

    (Respond within 24 hours)

  • Chat with us

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